FAQ Main Categories

What supporting documents do I need to provide if I want to be your client?

  • color copy of valid passport or other official identification document issued by authorities (e.g. driver's license, identity card, etc). The identification document must contain the client's full name, an issue or expiry date, the client's place and date of birth or tax identification number and the client's signature.
  • A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.

Do I need to provide my proof of residency?

Yes, you do. In order to start trading and to be able to make withdrawals from your account, your account has to be validated, therefore you must provide a recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection) or bank account statement not older than 6 months, and confirming your registered address.

Why do I need to submit my documents for account validation?

As a regulated company, we operate in accordance with a number of compliance-related issues and procedures imposed by our main regulatory authority, IFSC. These procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 6 months) utility bill or bank account statement that confirms the address the client has registered with.

Can I open an account by providing a different identification document instead of my passport?

Yes, you can. It is preferable, however, to use the same personal details as for your other trading account(s). You can register for an additional account in the Members Areawith 1 click. Kindly note that the maximum number of accounts allowed per client is 8.

Do I need to upload my documents again if I open a new trading account and my first account was already validated?

No, your new account will be validated automatically, as long as you will use the same personal /contact details as for your previous account.

Can I update my personal information?

If you wish to update your email address, please send an email to info@earnfx.co.uk from your registered email address.
If you wish to update your residential address, please send an email to info@earnfx.co.uk from your registered email address and upload the POR (not older than 6 months) confirming that address in the Members Area .

How can I open a trading account?

It is simple and quick. Click Open a Real Account, fill in the form and upon completion you will receive an email with your login details that you can use to log in to our secure Members Area. Here you will be able to fund your trading account by clicking the Deposits tab in the main menu. If you are already an EarnFx Real Account holder you can open an additional account in the Members Area.

How long does it take to open a trading account?

In case you fill out all details correctly, it takes less than 5 minutes.

How can I start trading?

If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice.
You can find detailed guidance to our trading platforms here.